Daily Cleaning (A)

All cleaning to be performed each day:

(1) Table tops to be polished/cleaned (generally where desks are cleared or clear areas available, papers may be moved (if deemed appropriate i.e. a few papers/journals etc) & replaced neatly).
(2) Tops of cabinets (to hand height).
(3) Telephones to be wiped & dusted.
(4) Bins, shredding machine emptied (bags replaced as necessary).
(5) Carpets/mats vacuumed.
(6) Non carpeted areas mopped (kitchen floor, toilet floor, kids playroom floor, main walkway)
(7) Toilets to be cleaned using materials to COSHH standards (this includes toilet seats, sinks, porcelain, mirrors, splashmarks on walls/tiles). Toilet rolls/paper towels replaced as required.
(8) Kitchen to be thoroughly cleaned (including table surfaces, sink, outside of fridge/cupboards & general surfaces). Microwave checked & cleaned (if used). Washing up cleaned using dishwasher by cleaner or office staff.
(9) Doors wiped to remove marks, glass fitted to doors polished.
(10) Family meeting room (ground floor) soft chairs vacuumed as appropriate.
(11) Kids playroom cleaned (includes carpets, floors, surfaces, doors as per above spec), items such as toys etc will be left in position (i.e. as is) where possible.
(12) Main entrance outside, swept. Entrance door dusted, damp wiped (as appropriate)

Note: Customer care book to be checked each day both by Cleaner & admin staff for any comments. These may be cleaning or security related or other comments, as deemed necessary.

Weekly cleaning (B)

All cleaning to be performed each week:

(1) Skirting boards, wooden staircase to be dusted, damped wiped (as appropriate).
(2) Back “Garden” area cleared of rubbish (as appropriate)
(3) Fire canisters dusted.
(4) Tops of fire sirens dusted.
(5) Light switches wiped.
(6) Window ledges dusted, damp wiped (as appropriate).
(7) Table lamps dusted.
(8) Tops of computers dusted, when computer is switched of (thorough cleaning of computers/keyboards will only be done as part of a special clean, priced separately, if requested).
(9) Bottoms of chairs/tables dusted, damped wiped (as appropriate).
(10) General ledges, window/picture frames dusted.
(11) Outside of cabinets, cupboards & kitchen cupboard shelves damp wiped.
(12) Toilet fittings (i.e. pipes, top of water storage unit)
(13) Radiators dusted, damp wiped (as appropriate).
(14) Microwave cleaned inside & out whether used that week or not.
(15) Banisters damp wiped.

All cleaning to be performed each month:

(1) Door tops/ledges dusted, damp wiped.
(2) Staircase painted edges, damp wiped.

Our Contract with you:

Specification:

We will be contracted by you to supply the services outlined above, we note that this may include being flexible & cleaning some small are or item not specifically included at our discretion.

Materials:

All cleaning materials & consumables such as bin bags to be supplied by CLIENT.

Working day:

A cleaner will be on duty outside of office ours, unless previously arranged, to do the cleaning. The hours are flexible & the cleaner may perform between the hours of 5.30pm (start) to 8.0 am (finish).

Supervision:

The cleaner will not require any supervision by CLIENT but will accept requests regarding cleaning should it be so asked, within the agreed specification. Any requests outside of this should be referred to PROCLEANZ by prior arrangement.

Public Holidays:

The cleaning will be done prior to commencement of such holiday or during that period, at the discretion of the cleaner or if required at the request of CLIENT, as required. Payment for any holiday period is included in the cost of monthly cleaning, as agreed.

Health & safety:

As a guideline we have provided a Health & Safety booklet for the cleaner. Cleaners are trained in all aspect of general office cleaning, as well as Health & Safety. CLIENT will be expected to adhere to the required Health & Safety Acts.

Payment:

Invoices will be raised each month by us, for prompt payment by yourselves within fourteen days. Invoices will be posted to reach you by the end of the month.

Acceptance:

Should you find the specification & contract acceptable, please sign in the space provided below (both copies) & return one copy to us & keep the other for your reference.

Cleaners:

All our cleaners are fully trained & known to us personally through recommendation, via family members, long term friends.

As a result we have no need to advertise for staff nor do we pick them up off the street.

All staff have the necessary documents to work or are born here.

Insurance:

We are insured for public liability insurance up to £1million

Termination:

Should you require termination of the contract, we will meet with you to discuss any issues so that we may come to a mutual agreement to satisfy your requirements.

In the unlikely event of you terminating our contract then we will require one months notice, if this one months notice is not given then a payment will be required equal to one full months invoice upon termination.

Any cleaners working at CLIENT will not be allowed to do so unless offer of employement is made by another cleaning contractor. In the event of not being the case (ie: if CLIENT intends to employ our cleaners) then, three months payment (as per current quotation) will be required per cleaner, as penalty.

Note: we have never lost a contract yet & do not intend to do so, as such we will do our utmost to satisfy your requirements.

Contract acceptance:

We: CLIENT (CLIENT NAME) accept the above specification & contract.

Signatory: …………………………………………..

Date: …………………………………………..